Cancellation & Scheduling Policy

24-Hour Cancellation Window

All cancellations must be made at least 24 hours before your scheduled session. Cancellations made within this window allow you to reschedule without penalty.

Late Cancellations

Cancellations made less than 24 hours before your session will be charged 50% of the session fee. This policy exists to respect the time reserved exclusively for you.

No-Shows

Failure to appear for a scheduled session without prior notice will result in a full session charge. Repeated no-shows may result in suspension of booking privileges.

Rescheduling

You may reschedule your session up to 24 hours in advance at no charge. Use the booking system or contact us directly to find a new time that works for you.

Coach Cancellations

In the rare event that a session must be cancelled by the coach due to illness or emergency, you will be notified as soon as possible and offered a full reschedule at no additional cost.